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How to Hire a Santa Fe Home Remodeling Contractor

The Kodama Way - Building the Job You Want, On Time and at a Fair Price!

Most people hire a home remodeling company only every 7 to 10 years. Often, homeowners don’t know what questions will help them make the right choice.

There is certainly more “bad press” than “good press” when it comes to the home remodeling or home renovation industry and as they say “bad news sells.”

The good news is that there are reputable home remodeling companies that have the experience to turn your dream into reality.

Whether you want to add on for extra living space or simply improve the layout and functionality of your home by renovating your kitchen, bathrooms, master bedroom or outdoor kitchen, these questions will help you.

We suggest that you consider the following:

  • Require each contractor to provide their answers in writing and don’t share the answers with any other contractor. A less than scrupulous or desperate contractor will quickly say yes if you ask them, “Will you do the same things this other contractor has proposed?”
  • Every quality contractor in the Santa Fe area will be willing and able to provide answers in writing.
  • If asking these questions seems like a hassle, consider living through a home remodeling nightmare.
  • You will learn a great deal about the contractor’s reputation, policies, procedures and experience just from this short list.

 

Company Reputation and Financial Facts

  1. Do you have a current contracting license in New Mexico?
  2. Will you give us a complete list of all of the businesses you have been an owner, shareholder or partner in the home improvement or home contracting business within the last 5 years? (Each owner should provide this.)
  3. Have any owners in your company ever filed for bankruptcy for this or any other construction, home renovation or home remodeling company that you were an owner, shareholder or partner in?
  4. What type of proof of insurance do you normally provide?
  5. Do you require all of your trade contractors to maintain liability and workers compensation insurance?
  6. Will you provide at least 3 business letters of reference?
  7. Are you an active member of any building and remodeling industry associations?

 

Experience and Operational Procedures

  1. Will you provide a fixed price contract with a price guarantee once the scope of my project has been determined?
  2. What contingencies are included in your contracts?
  3. Who will be supervising my project?
  4. How often can I expect to meet with the project supervisor to review job progress?
  5. How many projects will my supervisor be in charge of at the same time?
  6. What scheduling and project management software do you use?
  7. How often will you complete a walk through with me during the project?
  8. Do you have a written policy regarding smoking, music, drug and alcohol use by your crews?

 

Service, Follow-Up and Follow-Through

  1. How long is your warranty on installation and workmanship and what specifically does it cover?
  2. What is your procedure for handling warranty claims?
  3. What is your company phone/email policy?

 

Naturally, there will be additional questions that you will want to ask however, once you ask these questions and review the written answers from each contractor, the quality contractors will stand out.

We will be happy to provide you with a complete copy of our consumer guide at our first meeting. We live by our guide. We know this sets a standard that we can be proud of and that the majority of our competitors can’t match.

Contact us today to schedule your initial meeting.

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Online Client Access

A remodeling project is an exciting and important endeavor, and Kodama Construction wants the process to be as smooth and enjoyable as possible. That is why we provide each of our clients with access to a secure website with all of the details of their project.

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Whether you are at home, at work, on the road, or on vacation, Kodama Construction puts information at your fingertips about your selections, upgrades, financial decisions, questions, documents, photos, and more.

Watch the demo video to see just a few of the ways our online client access keeps you in touch and well-informed during your remodeling job.
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